FAQ — Smart Sleep Coach Patterns migrate
Domain questions for the 2026-11-30 window. Answers paraphrase official help; re-check vendor pages before you act. This local Pages helper does not upload your files or call vendor APIs.
When does Smart Sleep Coach stop working?
Official sunset FAQ: the app remains available until 11:59PM EST on November 30, 2026. From December 1, 2026 you can no longer access the app or its content. New downloads are already closed. Convert EST to your local timezone before you plan a last export night.
Can I export my baby's personalized sleep plan as a file?
Official guidance separates tracked data from plans. Progress → Patterns can download weekly and monthly tracked data. Personalized schedule and sleep plan content should be screenshotted because there is no file export for those screens. Do both before December 1.
Where is Progress → Patterns in the app?
Open the Progress screen, switch to the Patterns view, then download weekly and monthly data from there. Save the files to a folder you control and open them once in Sheets or Excel to confirm they are not empty.
Will I get a refund for unused annual subscription time?
Official FAQ: auto-renewals have already stopped. Annual subscribers with remaining time beyond November 30, 2026 receive an automatic prorated refund. Processing time may vary. Export data first; refunds are separate from data access.
Does this tool upload my baby's sleep data?
No. Column ticks and Markdown output stay in your browser. We do not create medical records, call Pampers APIs, or store sleep history. This is not medical advice and not a clinical device.
Zendesk says there is no built-in export — which is true?
Zendesk describes a manual CSV/JSON request that may take up to about two weeks. The sunset page also documents in-app Patterns downloads. Near the deadline, prioritize Patterns plus screenshots; treat manual Zendesk as a backup, not the only path.
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